FAQs • Schenectady, NY • CivicEngage

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Schenectady, NY

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If there is a pothole in the road, who should I call?: There are 2 answers to this question. If it is a pothole, then you should call the Bureau of Service - Street Department at 518-382-5151. If it is an area where a ‘street cut’ had been made then you should call the Department of Engineering at 518-382-5082 so that we can inform the company who made the ‘street cut’ to repair.

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Potholes

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1. Who is responsible for the maintenance and replacement of the sidewalk surrounding my property?: The property owner is responsible for the sidewalk as per Chapter 228, Article I, Section 18 of the City Code.

2. Do I need a permit to repair or replace my sidewalk?: Yes. You can get the application for a Sidewalk Permit at City Hall, Department of Engineering, Room 205. The application includes a small diagram of your property with measurements. We also require a Certificate of Liability Insurance naming the City of Schenectady as additionally insured to be on file in our office and a $50 fee. (Homeowner and/or contractor should call their insurance carrier for the Certificate of Insurance.)

3. If there is a pothole in the road, who should I call?: There are 2 answers to this question. If it is a pothole, then you should call the Bureau of Service - Street Department at 518-382-5151. If it is an area where a ‘street cut’ had been made then you should call the Department of Engineering at 518-382-5082 so that we can inform the company who made the ‘street cut’ to repair.