How does the City respond to a residential water break?
1. When the City finds a service leak, (depending on how bad the leak is) the homeowner will receive a “Leak Notice” via mail and is expected to have it repaired by a licensed plumber, within 7 days of receipt of the letter.

2. If the leak persists for more than 7 days, the property owner will receive an official “Water Shut-off Notice” and the water will be shut off on the date that is specified in the letter unless arrangements have been to repair the leak and the City has been notified.

Please Note: It can take anywhere from 7 to 20 days for this entire process to take place.

Show All Answers

1. Who is responsible for the maintenance and repair of my water and sewer laterals?
2. How does the City respond to a residential water break?
3. Can I make plumbing repairs in my own home?
4. Are all of the plumbers that are listed in the phone book licensed plumbers?